Support your customers
with Facebook Messenger

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How it Works

When a customer sends a message to a Facebook Business Page, expressmango bridges it to a Facebook Messenger account of your choosing

Features

Live Chat

Earn Instantly response badge on facebook by assisting you to reply customer messages as it arrives

Flexible

Since the messages will appear on Facebook Messenger, you can respond anytime, anywhere

Secure

The bridged messages are sent with your business's logo, allowing you to keep your privacy in Messenger

Easy to Use

Create an account and link your Facebook Business Page(s) in minutes. No apps other than Messenger is required

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Thank you. We look forward to get in touch with you.

FAQ

Still have questions?

Please contact admin@expressmango.com

Do I need to install an app onto my phone to use expressmango?

Nope. You can simply use the existing Facebook Messenger App on your phone or desktop computer.

How do I select which customer I can reply in Messenger?

You can receive and reply to messages from any customer who have messaged to your page.
Expressmango optimizes your customer support experience by freeing your time on selecting the customer by automatically selecting the most recently called customer for your next reply.

To reply to a different customer, you can select the customer by entering @set using your keyboard followed by a space and the customer name.
Ex. @set John Smith

How will I know who I am currently chatting with?

The customer's name is displayed the moment the first message is recieved.
You can also enter the command @who using your keyboard to view who you are currently corresponding with.

Can I still use Page Manager or Facebook to manage my messages

Yes. You can continue to make use of facebook or other third party messaging apps in conjunction with expressmango on receiving alerts from your all-in-one Messenger app.

Do I need to pay to use expressmango?

The basic service is FREE. We welcome you to subscribe to our newsletter to receive updates on future tips, tricks, and features.

What type of businesses are using expressmango?

expressmango is currently being used by various small businesses worldwide.

Some examples of current users include:
Online clothing shops, mobile phone service businesses, arts and crafts shops, food and hospitality businesses, and travel agencies.

How long does it take to install expressmango?

Less than a few minutes. Just create an account online and it will guide your through the process to sign up.
Once activated, all of your Facebook Business Page Messages can be recieved using Facebook Messenger.

Is this secure?

Absolutely. Since we only "bridge" messages, your account will remain undisturbed.
We will not have access to your account or personal data.
You will still have complete control over your Facebook Page(s) and personal account(s).

Are there any new upcoming features?

Yes. We are constantly striving to develop expressmango.
We are aiming to make the communication process easier and quicker.
Subscribe to our newsletter to stay up to date with the newest updates and promotions.

Who can I speak to about any questions/concerns/suggestions?

Please contact us at admin@expressmango.com
We will do our best to make sure you are satisfied with our product. We built expressmango for this very purpose - to promote customer care.

Contact Us

We welcome Marketing/PR/Advertisers and support Facebook businesses.
Send us a message to become a partner.

20 South Santa Cruz Ave
Suite 300
Los Gatos, CA 95030
USA

E: admin@expressmango.com

Thank you. We look forward to get in touch with you.

If you would like to chat instantly.

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